Order Request

  • Once you’ve completed your order request, we will contact you with further instructions.
  • The minimum order is 25 units (complete sets) by brand.
  • All orders are subject to availability of stock for each brand.
  • Orders must be paid in full before shipment.
  • By confirming your order request, please let us know delivery instructions: Special requirements for the invoice, any certificates of origin that you may need or prefered shipping company.

Returns Policy

The client understands that he has 10 days to make an inspection of the goods after this is delivered – After this period, no returns will be accepted for any reason. Note that for these claims photos and proof are required to process the claim.

Order Payment

Payment of all orders is required before shipping.

Payment must be made by international bank transfer.

Shipping

For your Order Request, all orders will be processed through our emails and all instructions relevant to your order export processing will be given this way.

Our prices are EXWo FCA MEDELLIN, where its clear that freight and insurance are additional costs to the value of the purchase.

The buyer is responsible for all taxes and and other processing fees related to nationalization for the release of your goods.

Companies that we normally use for our shipments are: FedEx and TNT where we have corporate rates for our customers. We can also ship to any company you want.

Can I pay my invoice online?

Yes ! Simply click on the following link and follow the instructions.

http://www.colombiadesigns.pagoagil.co/